Lumavir focuses on simplicity, consistency, and thoughtful design. Each product is selected to fit seamlessly into everyday routines, combining modern beauty technology with a clean, refined aesthetic. Rather than following short-term trends, the focus is on creating tools that feel easy to use, well-designed, and aligned with a more considered approach to self-care.

Yes, all Lumavir devices are designed for safe and convenient at-home use. Each product is created with user comfort in mind and includes clear instructions for best results.

Our products are designed for anyone looking to upgrade their skincare or hair routine with easy-to-use, high-performance beauty tools.

Yes, we offer free shipping across the UK on all orders.

Orders typically arrive within 6–9 business days. You will receive updates throughout the delivery process.

Yes, once your order has been dispatched, you will receive a tracking link via email to follow your delivery.

We offer a 30-day return window from the date of delivery, giving you time to ensure the product meets your expectations.

Return costs may vary depending on the reason for the return. Please contact our support team and we’ll guide you through the process.

If your item arrives damaged or not working as expected, please contact us and we’ll resolve the issue as quickly as possible.

Address: Kiln House, 14 St. Thomas Street, Bristol, BS1 6WL, England
Email: info@lumavir.com
Phone: +44 7418 636325

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all emails within 1–2 business days.